The challenge
Intercare's rapid expansion introduced significant administrative complexity. With nearly 70 companies on record, each with its own PAYE and UIF number, managing payroll had become unsustainable on their previous locally-hosted system.
“Intercare's rapid growth made it incredibly complex to keep track of all our companies. It just was not possible on our previous payroll system.”
Manual processes and paper-heavy admin created bottlenecks at a time when agility mattered most, especially during the COVID-19 pandemic, when remote access became business-critical.
The solution
Intercare implemented Deel Local Payroll to streamline payroll operations. As a cloud-based platform, Deel Local Payroll eliminated the need for manual software updates and allowed the payroll team to operate flexibly, even remotely.
“We pride ourselves in our core values, and it's good to have service providers who are like-minded. Deel Local Payroll is innovative and they are excellent at what they do.”
The system provided real-time access for HR teams, seamless compliance management, and the flexibility to scale as new clinics joined the group.
The result
With Deel Local Payroll, Intercare's payroll operations are more efficient, scalable, and future-proof. The team is empowered to support continued growth without additional administrative burden, all while supporting a hybrid workforce.
Payroll consolidation across entities is faster, errors have been reduced, and the business is free to focus on patient care rather than paperwork.
“We needed a like-minded partner who valued innovation as much as we do. Deel Local Payroll delivered exactly that.”— Mariska Dacey, Payroll Officer, Intercare
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