Filing Season for Individuals

The South African Revenue Service (SARS) has announced the 2026 Filing Season dates for individual taxpayers:

▸ Auto Assessments: 1 July to 12 July 2026

▸ Non-provisional individuals: 13 July to 23 October 2026

▸ Provisional taxpayers: 13 July 2026 to 22 January 2027

▸ Trusts: 19 September 2026 to 22 January 2027

Learn more about SARS Filing Season

New Payroll Component Features

Suppress interim run calculations

A new "Do not calculate on interim run" setting has been added that prevents recurring payroll components from calculating during interim runs, while still allowing manual once-off amounts to be processed.

Cross-component global search

The Payroll Components screen now includes a global search field that filters across all component types simultaneously, eliminating the need to search each tab individually.

For more detailed information on recent product updates and new features, please review our release notes.

Logging Tickets with Support

To enhance our security, we have updated the process for logging support tickets. You can now reach our Support Team in two ways:

1. Via the DLP System: Click on your Initials (top right corner)** > Contact Support > Submit a Ticket.**
2. Via Email: Send an email using your official DLP login credentials.

Both options will route your request directly to our team.

Security permissions for Business Partners

The "If a user has access to multiple companies, apply the security permissions linked to the respective security roles within each company" setting does not apply to Business Partner users, only to Company Level users.

If a Business Partner user is attached to multiple security roles, the security role with the least access will apply across the group of companies.

Single sign-on vs multi-factor authentication

Single Sign-On (SSO) and Multi-Factor Authentication (MFA) serve different security purposes. SSO allows users to authenticate once and access multiple systems without re-entering credentials. MFA adds an extra security layer by requiring two or more verification methods (password, authenticator app, biometric, etc.) before granting access.

Frequently asked questions

Question: Why is the current period being excluded from the leave averaging income calculation?

Answer: If the below calculation setting is enabled, the system will automatically exclude the current period from the leave averaging income calculation.

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Question: Can the E-Onboarding module be used via Bulk Actions?

Answer: Yes. Multiple employees can be onboarded through the E-Onboarding module available on the Bulk Actions screen.

Question: Why is the 'Directly reports to person' field reflecting as 'Temporarily reports to' on the Position screen?

Answer: The directly reports to person field will display as temporarily reports to if the original manager was terminated, and the Skip Reassignment option was selected during the termination process.

Customer Satisfaction Rating – Post-Support Survey

Rating guidelines

Ratings reflect the **individual support consultant's performance, **not third-party involvement, and should be based on the following:

▸ Responsiveness – Time taken to address and resolve the issue

▸ Attention to detail – Thoroughness and accuracy in handling the request

▸ Quality of feedback – Clarity and usefulness of communication provided

▸ Professionalism – Courtesy, understanding, and care demonstrated throughout

Rating scale

1 - 3 Meets basic service expectations

4 - 5 Exceeds customer expectations

Please kindly rate our service within 5 days of your ticket being solved.