AI-boosted payroll intelligence.
Pacey AI for payroll streamlines your workflow by automating repetitive tasks. From administrators to consultants and employees, anyone can now navigate complex payroll data using simple, natural-language chat.
Looking for your payslip? You are in the wrong place.
Head to the Employee Self Service portal:
Register or reset your password or login here,
alternatively contact your HR team.
Trusted by 18,000+ customers across 45+ countries. Support NPS 97. Powered by PaySpace. Backed by Deel.
Talk to me about my payslip
Talk to Me About My Payslip allows employees to ask questions about individual payslips and receive clear, easy-to-understand explanations through a conversational chat interface.
Why it matters
Payslips often contain complex calculations, deductions, and statutory items that are difficult for employees to interpret. This feature removes confusion by explaining what each line means and why amounts change – without employees needing to contact HR or payroll.
Who it helps
- Employees
- Payroll and HR teams
Typical use cases
- Understanding why net pay changed
- Explaining tax, UIF, or other deductions
- Clarifying gross vs net income
- Answering payslip questions outside working hours




Query my payroll component setup
Query My Payroll Component Setup allows payroll managers, consultants, and administrators to ask natural-language questions about how payroll is configured and get instant answers.
Why it matters
Payroll component structures can be complex, especially across different employee types, pay frequencies, and countries, including the United Kingdom, South Africa and Brazil. This feature helps teams quickly understand how components are defined, taxed, mapped, and applied, reducing manual checks and configuration errors.
Who it helps
- Payroll managers and administrators
- Business partners and payroll consultants
Typical use cases
- Understanding which components are taxable or statutory
- Checking package and cost-to-company components
- Validating GL mappings and compliance setup, and comparing payroll configurations across frequencies or entities
Run unlimited payroll on your own schedule with real-time calculations
See how it works in under 60 seconds
WhatsApp functionality for employee self-service
Ditch the “forgot password” loops and portal fatigue. Give your team the convenience of managing payroll and HR directly from WhatsApp.
- Payroll without friction: Securely download payslips and request tax certificates without leaving the chat.
- Admin at the speed of text: Apply for leave and check balances between your morning coffee and your first meeting.
- Encrypted by design: Rest easy knowing your data stays private with WhatsApp’s end-to-end encryption.
Explore the right payroll and HR edition for your business
Lite Edition
Seamless, low-complexity payroll for businesses up to 50 employees. Get essential payroll, done right.
- Unlimited interim payslip runs
- Essential pre-defined reports and country-specific statutory reports
- Tax configuration aligned with legislation for businesses operating in a single country
- eOnboarding (SA, more countries launching soon)
- Employee self-service for payslips, leave requests, personal details, and tax certificates
- General ledger configuration
- Mock payslip generator
- Role-based security
- Single level organisational structure
- Automatic medical scheme rate updates (SA)
- Automated UIF submission (SA)
- Audit tracking
- Pacey AI assist
Add on: WhatsApp payslips and leave applications, TymeAdvance (South Africa)
Premier Edition
The perfect fit for growing businesses that need advanced reporting, and multi-entity management
- Includes everything in Lite, plus:
- Comprehensive reports
- Tax configuration aligned with legislation across multiple countries
- Third-party payment files
- Expense claims: single level approver
- Multi level organisational structure
- Built-in file attachments
- Email notes and reminders to employees and managers.
- Incident and asset management
- Advanced position management and leave configuration
- Sandbox environment
- Equity reporting (SA and Namibia)
Add on: Power BI, Cloud Analytics, Performance Management and Succession Planning, Recruitment, OrgChart, Power Automate
Master Edition
Designed for large or multi-national organisations demanding high-complexity features, extensive automation, and global scale.
- Includes everything in Premier, plus:
- Advanced workflows with multi-level approval processes
- Integrated recruitment platform from job post to onboarding
- Dynamic, auto-generated organisational charts
- Automated retro-active salary calculations
- Multi-currency payment files via the expat module
- Automated tax equalisation for expat payroll
- Custom fields and forms
- Report writer - expand on this feature
- Consolidated reporting across all regions
Add on: Expat Management, Workday GPC Connector, Priority Support
Managed payroll
Outsource your payroll – we’ll take care of it all.
Full-service payroll management, including compliance with tax and legislative updates, accurate submissions, and secure employee payments, handled entirely by our experts
FAQs
Pacey AI is an AI-powered assistant built directly into Deel Local Payroll. It uses natural-language chat to help payroll administrators, HR teams, consultants, and employees understand payroll configurations and payslips instantly. It provides explanations only, it does not process payroll, change data, or replace payroll expertise.
AI helps payroll teams by reducing repetitive questions and manual report checks. With Pacey AI, users can ask questions about payroll components, tax treatment, statutory deductions, and configuration setups — and receive clear, contextual explanations instantly. This saves time, reduces support tickets, and improves payroll clarity without altering payroll workflows.
Yes. Pacey AI includes a feature called “Talk to Me About My Payslip,” which allows employees to ask questions about their individual payslips in plain language. It explains line items, deductions, tax, gross vs net pay, and changes in net salary, helping employees understand their pay without contacting HR.
No. Pacey AI does not automate payroll calculations, execute payroll runs, or modify payroll data. It is an assistive AI tool designed to provide explanations and clarity only. Human review and payroll control remain essential at all times.
Pacey AI is built with guardrails. It is optional, informational, and does not change payroll data or system configurations. It operates within Deel Local Payroll and supports understanding of payroll structures, tax treatments, and statutory items while leaving compliance decisions and approvals with payroll professionals.
Yes. The “Query My Payroll Component Setup” feature allows payroll managers and consultants to ask natural-language questions about payroll configurations. This includes understanding taxable components, cost-to-company structures, GL mappings, statutory elements, and setup differences across pay frequencies or entities.
Payroll teams often spend hours answering repetitive questions about payslips, tax deductions, and configuration rules. By providing instant, in-product answers, Pacey AI reduces back-and-forth communication between payroll, HR, and employees. This lowers support load and frees payroll teams to focus on higher-value work.
Payroll automation focuses on executing payroll calculations and workflows. Payroll AI assistance, like Pacey AI, focuses on understanding, turning complex payroll data into clear explanations through natural-language chat. It enhances decision-making and reduces confusion, while payroll teams retain full control over execution and compliance.
Become the master of your payroll
Deel Local Payroll, powered by PaySpace, delivers scalable, multi-country payroll across 40+ African countries, the UK, Brazil, and the UAE. We support multiple currencies and languages, automate tax and compliance updates, and integrate with Workday
and leading accounting systems for a single, cloud-based payroll experience.
We charge a simple PEPM rate – no matter how often you run payroll – and we don’t lock you into annual license or software fees.
Awards & Recognition
Whether your business needs are to manage payroll or HR or both, we have a software solution for you that is accessible anytime, anywhere and from any device.
Winner: Transformation Project of the Year 2024
Winner: Payroll Innovation Award 2023
Winner: Payroll
Software Supplier of the Year 2019
Top 25 HR Software
Award 2019
Finalist:
The SaaS Awards 2019