Incident Management
Our Incident Management tool centralises all internal relations data — from incident dates and descriptions to hearings, outcomes, and warning periods — giving you a complete, easily accessible history for each employee. This helps you handle disciplinary actions consistently, reduce legal risks, and ensure compliance with company policies and labour regulations. With everything organised in one place, you can make informed decisions faster and foster a fair, transparent workplace culture.
Key Incident Management features our customers love
Capture and maintain multiple incident types such as disciplinaries, appeals, conciliations, arbitrations, grievances and more
Upload supporting documentation
Link incidents to each other in order to track the full history of related incidents
Create custom incident types
Capture discussions for record purposes
Easily report on all incidents within selected dates
Document and digitise your Internal Relations
We’ve designed PaySpace’s Incident Management feature to simplify the complexities of handling employee relations, no matter the size of your business. Whether you’re a small company or a large enterprise, having a reliable system to log and track employee incidents, disciplinary actions, and hearing outcomes is essential for maintaining compliance and fostering a fair work environment.
Managing incidents shouldn’t be a manual, paperwork-heavy process that leaves room for human error or lost documentation. PaySpace ensures that all internal relations data — from incident details to warning validity periods — is securely stored and easy to access, reducing HR’s administrative workload and mitigating legal risks.
Transitioning to an digital incident management system saves time, improves record accuracy, and provides peace of mind that your disciplinary processes are consistent, well-documented, and aligned with company policies and labor regulations.
PaySpace Incident Management helps to:
- Complete Digital Record-Keeping: Capture and store all incident details, including dates, descriptions, disciplinary offenses, hearing outcomes, and warning validity periods — all in one secure, centralized system.
- Customizable Offense Descriptions: Tailor disciplinary categories and offenses to align with your company’s unique policies, ensuring your processes stay relevant and compliant.
- Streamlined HR Administration: Reduce manual paperwork and save valuable time by automating incident tracking, simplifying case management, and minimizing human error.
- Comprehensive Reporting & Insights: Easily generate reports on disciplinary trends, incident history, and warning timelines to make informed, data-driven decisions.
- Improved Compliance & Risk Management: Maintain accurate, well-documented records to ensure consistency, promote fairness, and safeguard your organization against potential legal disputes.
- User-Friendly Interface: Empower HR teams with an intuitive tool that makes it simple to log, update, and review incidents, providing full visibility into employee relations at a glance.
- Scalable for Any Business Size: Whether you’re a small business or a global enterprise, PaySpace’s Incident Management tool adapts to your needs, helping you maintain a structured approach to handling employee issues.