Deel Local Payroll
Get in Touch

Talk to our team.We respond fast.

Got a question about pricing, implementation, or your payroll setup? Our team picks up fast — average phone wait time is 10 seconds.

Looking for your payslip or leave balance?

This page is for HR and payroll teams. If you're an employee looking to access your payroll information, log in to the employee self-service portal — or register if you haven't set up your account yet. For queries about your payslip, contact your HR or payroll department directly.

Log in to ESS portal →Register your account →

Contact form

Tell us what you need.We'll get back to you fast.

We aim to respond to all enquiries within one business day.

Looking for your payslip? Login here or contact your HR team.

Direct contacts

Useful links

Email Support — South Africa
support@payspace.com
Email Support — Africa
africa@payspace.com
Email Support — Brazil
suporte@payspace.com.br
Email Support — United Kingdom
support@payspace.uk
Email Training
training@payspace.com
Account Queries
collections@payspace.com

Sales enquiries

+27 87 210 3000

South Africa · Mon–Fri, business hours

UK: +44 203 582 9772

Brazil: +55 11 5241 4380

How we support you

Real humans. Fast answers.97 NPS.

Dedicated support structure
Elite response times
Global expertise
Tech and self-service

Personalised service

Faster issue resolution via a dedicated support consultant who knows your setup.

Strategic partnership

A CSM focused on maximising your long-term value — not just closing tickets.

Proactive planning

Monthly performance reviews to catch issues before they become problems.

Instant access

Average phone wait times of 10 seconds. When you call, someone picks up.

Minimal downtime

Email responses in under 30 minutes. Country-specific teams triaging every ticket.

Rapid escalation

Face-to-face meetings scheduled within 2 hours for urgencies. No scripts, no transfers.

Consistent across 45+ countries

Product guides and how-to articles covering every jurisdiction we operate in.

Stay ahead of regulatory changes

Tax and legislative updates applied proactively. Your payroll reflects current law, not last month's.

Jurisdictional guidance

Compliance direction tailored to your specific country, entity, and payroll frequency.

2,000+ FAQs and articles

Instant answers from a self-service library covering every payroll scenario.

AI Assist

Instant answers to "Ask me about my payslip" and deep payroll component expertise — no ticket required.

Zero surprises

Preliminary release notes shared before official launches so your team can plan ahead.

97

NPS Score

Industry-leading satisfaction

Our NPS of 97 reflects what happens when payroll software is backed by people who know the product, the legislation, and the urgency.

Support contacts for existing customers

Reach the right team directly.

08h00–17h00 Mon–Thu · 08h00–16h00 Fri · Excl. public holidays & weekends

Our offices

Local teams.Global coverage.

South Africa flagSouth Africa

Pendoring Park
299 Pendoring Road
Blackheath, Johannesburg
2195

Email us →

Mauritius flagMauritius

Workshop 17
Unity Building, The Precinct
M2 Junction
B11 Fond du Sac Road
Grand Baie

Brazil flagBrazil

Av Brigadeiro Faria Lima 1485
CONJ 21-12 VGS
Jardim Paulistano
São Paulo, SP 01452-002

Email us →

United Kingdom flagUnited Kingdom

167–169 Great Portland Street
London
England
W1W 5PF

Email us →

Awards & recognition

GPA 2024

Transformation Project of the Year

GPA 2023

Payroll Innovation Award

GPA 2019

Payroll Software Supplier of the Year

TSR 2019

Top 25 HR Software Award

SaaS 2019

Finalist: The SaaS Awards

Frost & Sullivan 2015

Product Leadership of the Year