Article, Employee Self-Service, Pacey, WhatsApp

Introducing Pacey: your revolutionary employee self-service on WhatsApp

Pacey: your revolutionary employee self-service on WhatsApp

Employees can now use WhatsApp to access helpful tools and employee self-services anytime and anywhere. Pacey, a great new employee self-service feature, helps employees with their payroll and HR needs. It ‌saves time by reducing paperwork and lengthy administrative tasks. Employees can view and download payslips, apply for leave, and more, all on WhatsApp. Get to know Pacey and discover how it can change your HR and payroll processes. 

FAQ: Discover WhatsApp for employee self-service

What is Pacey?

Pacey is PaySpace’s innovative employee self-service feature available through WhatsApp, built to reduce the burden on HR teams of employee requests for payslips, leave applications, leave balances and more. 

What are interactive messages in Pacey? 

Interactive messages are easy-to-select options directly within the WhatsApp. These messages are more effective than traditional web-based ESS.

Q4: What functions can employees perform using Pacey? 

Employees can:

  • Get payslips 
  • Apply for leave
  • Submit claims
  • Request tax certificates
  • Approve inbox items
  • View current leave balance
  • View personal information
  • Receive automated birthday and work anniversary messages
  • Receive custom announcements

 How does Pacey benefit your employees? 

Pacey empowers employees by providing a convenient, single platform to manage their HR and payroll needs. This saves time and effort, increases satisfaction, and improves overall employee experience.

How does Pacey help HR and payroll teams?

With WhatsApp, Pacey lets employees handle requests directly, cutting out paper forms and in-person visits to HR. This speeds up processes, reduces errors and delays, and boosts efficiency.

What are the key benefits of using Pacey? 

Key benefits include:

  • International access
  • Multiple language options
  • Elimination of payslip printing costs
  • Elimination of manual paper-based leave forms
  • Increased employee satisfaction and well-being
  • Simple authentication via mobile number and national ID number

Why should HR and payroll teams consider implementing Pacey? 

Pacey simplifies HR tasks, boosts employee satisfaction, and improves overall efficiency. It’s a valuable tool for companies seeking improved HR processes and employee experience..

How do employees register for Pacey? 

Employees can sign up using their national ID number. Pacey will check their mobile number and ID number against their PaySpace profile to verify their identity. 

Get started today. Learn more